Order Processing Time
All orders are processed within 2–4 business days.
Once your order is shipped, you will receive a confirmation email with a tracking number.

Shipping Time
We work with global fulfillment partners to deliver your items safely.
Estimated delivery time:

• United States: 7–15 business days
• Canada / Australia / UK: 10–20 business days
• Other Countries: 10–25 business days

Shipping times may vary depending on destination, customs processing, and carrier delays.

Shipping Fees
Shipping fees are calculated at checkout based on your location and order weight.

Order Tracking
You can track your order using the tracking link sent to your email.
If you need help locating your tracking info, feel free to contact us at hello@calmzin.com.

Wrong Address or Delivery Issues
Please make sure your shipping address is correct.
We are not responsible for packages delivered to incorrectly provided addresses.

If your package is marked as delivered but cannot be found, please contact the carrier directly.

Lost or Delayed Packages
If your order is significantly delayed, we will assist in contacting the shipping provider.
We cannot guarantee delivery dates but will do our best to support you.

Customs & Import Fees
Some countries may require additional customs or import taxes.
Customers are responsible for any applicable fees.

Contact Us
If you have any questions, please reach out at hello@calmzin.com.